I am a Learning and Development Consultant specialising in the Hospitality Industry.

With 26 years experience in hotel operations, 16 of those in learning and development, I bring a uniqueness to the learning intervention, backing theory with relevant real examples I have experienced.

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My approach is to consider the business needs, how the participants learning and development can enhance the customer experience, increase team member retention and satisfaction whilst meeting the property/ group financial targets.

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If you want someone to challenge your team and get them to think of their skills, abilities, actions, responsibilities in a given situation, then I am the ideal match.