top of page
MERAKI
Consult-Deliver-Learn
​
Operational experience paired with interactive learning methods
I am a Learning and Development Consultant specialising in the Hospitality Industry.
With 26 years experience in hotel operations, 16 of those in learning and development, I bring a uniqueness to the learning intervention, backing theory with relevant real examples I have experienced.
​
My approach is to consider the business needs, how the participants learning and development can enhance the customer experience, increase team member retention and satisfaction whilst meeting the property/ group financial targets.
​
If you want someone to challenge your team and get them to think of their skills, abilities, actions, responsibilities in a given situation, then I am the ideal match.
bottom of page